Home » Solutions » Analytical Instrument Control Services

Make all Your Device Data Digital!

Do you struggle with Analytical Instrument Control Softwareimplementations ?updates ?integrations ?management ?compliance ?

Nowadays, laboratories generate huge amounts of data, but can you guarantee that all your device data is in digital form?

Many manufacturers offer advanced solutions that allow a variety of instruments to be connected to a single system.

We are ready to support you in all aspects of implementing such systems.

From selection, planning and configuration through to completed and validated implementation, we are there for you. We can also offer you support in day-to-day operations.

Our Expertise in Analytical Instrument Control Services

Our services cover the entire lifecycle of laboratory informatics systems - from analysis and implementation to validation, operation, and long-term data management.

Process & Requirements Analysis

Every project starts with a detailed analysis of the current situation.

  • Detailed process / business analysis
  • Systematic review of all necessary steps and procedures
  • Workshops, meetings and one-to-ones for requirements elicitation
  • Analysis of the information gained

Provision of the System

From requirements specifications to the first tests including the completed installation.

  • Project planning and management
  • Installation and qualification of the different components (servers, databases, clients, ...)
  • Updating existing installations
  • Implemention data and archiving strategies

Configuration of the System

From the conceptual workshop to implementation.

  • User, access, and privilege management concept
  • Workflow analysis and definition
  • Data structure definition
  • Defining operational procedures

CSV - Computer System Validation

The nuts and bolts of software in a qualified environment.

  • Supporting CSV associated activities as Subject Matter Expert
  • Creation of validation documentation
  • Risk and supplier assessments
  • Setting up user requirements specifications, functional and configuration specifications
  • Carrying out the functional risk analysis to determine the scope of the testing
  • Functional and user acceptance testing
  • Test automation

Data Migration and Archiving 

Robust data migration is essential for maintaining long‑term FAIR data availability.

  • Migration, archival and backup strategy definition
  • Cross vendor database migration
  • Completeness and correctness testing
  • Raw data migration
  • Archiving
  • Creation associated documentation

Method Design, Migration and Validation

Optimized methods ensure correct data collection, processing, and evaluation.

  • Creation of methods based on the processes described in SOPs
  • Supporting in the design of the validation approach
  • Cross vendor method migration

Service Level Agreements (SLA)

Stability and performance in daily operations.

  • Online support (best effort 8/5)
  • Onsite support if required
  • 2nd level user support
  • Assistive support for solving issues
  • Configuration of new instruments / disconnecting old instruments
  • Supporting qualification activities
  • Administration of the system (e.g. user and access administration)
  • Monitoring of the system components
  • Data recovery support

Interfacing with other Software

Automated data transmission eliminates one of the biggest sources of error.

  • Implementing Interfaces to other software (LIMS, ELN, LES, ...)
  • Implementing middleware layer
  • Digitalization / Connectivity based on standards such as SiLA, AnIML, ...
  • SDK developments of Plugins and Add-ons

Customised User Training

"The disadvantage of intelligence is that one is constantly forced to learn." (George Bernard Shaw).

  • Creating and putting in place training concepts
  • Creating customised training material
  • Organizing and executing training series

Trusted by Leading Laboratories

"I wanted to sincerely thank the entire wega team for your incredible support over the past six months. Your collaboration, responsiveness, and technical expertise have been instrumental in progressing the CDS migration project, and it’s been a real pleasure working with you all. Thank you again for being so accommodating and for your ongoing commitment to helping us deliver a successful outcome in such a short amount of time with minimal disruption to our regular routine work!"

Adele Greenwood, Scientist R&D Bioanalytics, CSL Melbourne, 2025

"Thanks to wega's support in implementing the new archiving of our chromatography data in Chromeleon, our processes have become leaner, data access more efficient and the paper archive redundant. A real improvement in our daily work!"

Ilaria Isella, Pharmaceutical Development Laboratory Project Manager, Sintetica S.A, 2025

"I really want to take this moment and appreciate the time and effort you had put into the depth, customized training on Thermo Scientific™ Chromeleon™, your knowledge in this is highly unimaginable.
I am writing to thank you for the time that you have shared with us and sincerely appreciate your efficient, gracious customer service, the level of detail and accountability you have demonstrated.
Thank you on behalf of CSL Leadership"

A.Sannacy, R&D & I&T Operations Manager, CSL, Melbourne, 2023

"Your team is offering excellent services for Thermo Scientific™ Chromeleon™ and Mettler Toledo LabX®. The whole team is very proactive, pragmatic, solution oriented, they keep people informed and highlight issues and concerns. This is what I really expect from a managed service and you guys deliver. It is really a pleasure to have you on board and I highly appreciate working with all of you."

D.Dörr, Sr. Manager R&D Lab Instrument Enablement Lead, CSL Behring GmbH, 2023

Why Laboratory Systems Are so Important?

Analytical laboratory systems provide the infrastructure and tools necessary for conducting experiments, analyzing data, and validating hypotheses across a wide range of scientific disciplines. These advanced platforms offer comprehensive solutions for laboratory automation, data management, and instrument control, streamlining workflows and enhancing efficiency.

Quality Assurance underlines a system that tracks every operation, ensures data integrity, allows the harmonization of reporting, validation of the results, and enables a digital approval process. And all this needs to comply to regulations and standards.
Nowadays, IT needs centralized, scalable, and stable software with the lowest possible maintenance and configuration effort. In addition, cost efficiency and also the shift to the cloud are driving factors.

The selection, implementation, configuration, validation, operation, update, maintenance, archiving or even decommissioning of an analytical instrument control system must therefore be carefully planned, executed and documented.
We support you with professional services for all your needs around your systems on your way towards laboratory digitalisation.

wega is vendor-neutral and aspires to work with you to find the best product that fits your needs.
We have trained and experienced staff with knowledge of all the major software on the market.
As a result, we can offer you a complete service package for METTLER TOLEDO LabX™, Metrohm OMNIS, Metrohm tiamo™, Waters® Empower™, Thermo Scientific™ Chromeleon™.

Medical Science Laboratory with Diverse Multi-Ethnic Team of Biotechnology Scientists Developing Drugs, Microbiologist Working on Computer with Display Showing Gene Editing Interface.

Tools We Are Expert in

Ready to take the next step in your laboratory digitalisation journey?

Our experts are here to help you find the solution that truly fits your needs, reach out and let’s explore how we can support you.

Knowledge Base

Article

The IT Odyssey of a Lab Head 

It all began with a seemingly straightforward request: “We need to validate a new quality control analytical method for DNA analysis.” Dr. D., the Lab Head, immediately thought of the DNA-Saur, an instrument stored in the basement since a previous proof-of-concept initiative. At that time, only high-level requirements had been defined, and initial steps were taken to explore the experimental setup.
Article

Business Continuity with Enterprise Chromatography Data Systems

Today, analytical laboratory methods such as chromatography are controlled via CDS within a wide range of industries and are subject to strict guidelines and regulations.
Article

Determine Chromatography Instrument Utilization in Real Time (Part 2)

Following the positive feedback on the last article regarding the determination of device utilization via Chromeleon data containers, we have now developed a concept for a company-wide determination of device utilization.
Article

Determine Chromatography Instrument Utilization in Real Time

Are you interested in how high the utilization of chromatography devices is in your laboratories?

Contact us

    Name *

    E-Mail *

    Subject

    Message

    Lukas

    Senior Consultant

    Evelyne

    Managing Director
    Senior Consultant
    CSV Specialist