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Own the Value of Your Systems—We Handle their Lifecycle

Strugglingwith limited internal IT capacity to maintain business‑critical systems?with rising operational risks due to aging or poorly documented applications?with unpredictable support costs and unclear responsibilities?to balance system stability with the frequent changes and innovation?

From takeover and stabilization to continuous support and further development, we ensure that your business critical systems remain secure, compliant, and futureproof.

Effective system lifecycle management is critical to safeguard business continuity, control operational risk, and protect investments in software systems. Without reliable support, maintenance and controlled change, systems quickly become a bottleneck for business growth. wega provides end-to-end lifecycle ownership backed by clear Service Level Agreements (SLA), technical expertise, and structured processes that ensure stability while enabling continuous improvement.

Longterm lifecycle ownership with clearly defined Service Level Agreements (SLAs)

Proven expertise in enterprise technologies and multiple software

Flexible support models—from onsite to fully remote outsourcing

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Our Structured Process

Onboarding & Knowledge Transfer

We take over systems in a structured manner, ensuring transparency, documentation and a smooth transition with minimal disruption to operations.

Assessment & Gap Analysis

A comprehensive technical and organizational assessment identifies risks, improvement areas and optimization potential across the system landscape.

Service Model & SLA Definition

We define tailored support and maintenance models with clear SLAs, covering availability, response times, and responsibilities depending on the criticality of the system for your operations.

Support & Incident Management

Reliable second, and thirdlevel support ensures fast resolution of incidents and stable system operations level support ensures fast resolution of incidents and stable system operations. The documentation of resolutions takes place according to your process.

Change & Further Development

Controlled change management enables enhancements, adaptations, and continuous development without compromising system stability.

Continuous Optimization & Governance

Performance monitoring, reporting, and regular reviews ensure transparency, cost control, and longterm system sustainability.

Trusted by Leading Laboratories

"We would like to warmly thank our partner wega for more than 20 years of cooperation and engagement in the support of our LIMS solution in a very efficient, proactive and flexible way. wega has always helped us evaluate our data infrastructure, and the corresponding technical needs, against the ISO/IEC 17025 requirements that we must fulfill every day. The service provided by wega has been instrumental for the successful work of our team"

Dr. Fabrice Dubouloz, Material Testing & Technology Manager, Huntsman Advanced Materials (Switzerland) GmbH, 2025

"wega has been a trusted partner in both the implementation and ongoing support of our PK/PD database solution for over five years. Their approach has consistently demonstrated efficiency, pro-activity, and adaptability to our evolving needs. Notably, wega also led the successful validation of the system in alignment with GxP compliance requirements. We sincerely appreciate their professionalism, technical expertise, and the highly effective collaboration throughout our partnership."

N. Martinier, Clinical Data Manager, Product Development Team, MMV, 2025

"Your team is offering excellent services for Thermo Scientific™ Chromeleon™ and Mettler Toledo LabX®. The whole team is very proactive, pragmatic, solution oriented, they keep people informed and highlight issues and concerns. This is what I really expect from a managed service and you guys deliver. It is really a pleasure to have you on board and I highly appreciate working with all of you."

D.Dörr, Sr. Manager R&D Lab Instrument Enablement Lead, CSL Behring GmbH, 2023

Why wega for System Lifecycle Management, Support & Maintenance

End-to-End Lifecycle Ownership

We cover the full system lifecycle—from takeover to decommissioning—ensuring continuity and accountability, as well as compliance to the required regulations/standards.

Proven Technology Expertise

Deep experience in existing software from the market as well as underlying technologies like.NET, JEE, Oracle, Microsoft SQL Server, Cloud Infrastructure (Azure, AWS, Google Cloud, ...) ensures reliable support and sustainable further development.

Flexible Support & Outsourcing Models

From onsite support to hybrid and remote models, our services adapt to your operational and strategic needs.

Experience Across Leading Platforms - Without Dependency

Effective System Lifecycle Management - Secure, Compliant, and Futureproof

Contact wega to reduce operational risk, free-up internal resources and ensure reliable system performance across the entire lifecycle.

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Knowledge Base

Article

The IT Odyssey of a Lab Head 

It all began with a seemingly straightforward request: “We need to validate a new quality control analytical method for DNA analysis.” Dr. D., the Lab Head, immediately thought of the DNA-Saur, an instrument stored in the basement since a previous proof-of-concept initiative. At that time, only high-level requirements had been defined, and initial steps were taken to explore the experimental setup.
Article

Business Continuity with Enterprise Chromatography Data Systems

Today, analytical laboratory methods such as chromatography are controlled via CDS within a wide range of industries and are subject to strict guidelines and regulations.
Past Events

wega Breakfast – Why is Master Data Harmonization Key to a Successful Global LIMS Implementation?

27 Feb 2025 The presentation will provide an in-depth overview of this successful project which included the design, development and validation of the core system functionalities followed by phased rollouts across individual sites.
Past Events

wega virtual breakfast: NEXT Program and Drug Discovery at Ferring

16 Dec 2022 Global implementation of new research IT platforms for small and large molecules drug discovery: Join our wega Knowledge & Networking breakfast and learn more about the NEXT Program and Drug Discovery.

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