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Empowering Compliance, Connectivity, and Lab Performance

Is your IT Department ready forinstallingconfiguringupgradingtroubleshootingdecommissioninginstruments in your Laboratory?

wega’s Lab IT Support enables the efficient automation and digitization of laboratory processes by ensuring seamless integration of instruments and the reliable management of laboratory software.

Our end-to-end services cover the full spectrum of laboratory IT needs focusing on support for instrument qualification and software validation. This includes specifying, selecting, implementing, installing, and configuring software, as well as preparing the necessary documentation.

Our Expertise in Laboratory IT Support

Let's explore how we can add value to your laboratory's IT.

Planning

Turn your Lab IT vision into a structured roadmap. We align stakeholders and resources to ensure your project starts on the right foot.

Project management plan with timelines, milestones, and resource allocation
Stakeholder management (laboratory personnel and management, IT, QA and vendor)

Specification and Selection

We support you defining your needs with precision. We help you select the most suitable instruments and vendors to meet regulatory and operational requirements.

User Requirement Specifications (URS) for software and instruments including regulatory compliance
Vendor evaluation and selection
Instrument recommendations based on technical and business needs
Design Qualification (DQ) documentation

Implementation

Seamlessly implement your Lab IT systems with a focus on compliance and data integrity. We ensure that your setup is both robust and adaptable.

System installation and configuration including related documentation
Risk assessments including mitigation measures
Data integrity assessments

Installation, Qualification and Validation

From installation to validation, we ensure your systems are compliant, traceable, and ready for operation. We deliver a complete validation dossier.

Qualification and validation plans tailored to your organisation's requirements
IQ/OQ/PQ testing and documentation
Traceability matrix linking requirements to validation evidence
Training sessions and procedures (SOP) creation
Comprehensive qualification/validation report

Lifecyle and Operational Support

Extend the life of your lab IT systems with proactive support. We manage your system to keep your operations running smoothly.

Change management
Documentation
Software upgrade
Periodic reviews and audit trail review planning and execution
User management and access control review
System performance evaluation and optimization recommendations
Decommissioning plans and data archiving solutions

Digitalization and Enhancement of Regulated Laboratory

Digitalize your lab processes while ensuring compliance and integration within your IT landscape. We support you in closing the gap between technological evolution and regulation.

Integration strategies for existing laboratory ecosystems (e.g. LIMS)
21 CFR Part 11/Annex 11 compliance assessments
Strategic consulting for your digital transformation roadmap
Workflow optimization and automation recommendations
Operating system updates and migrations

Effective Laboratory IT Bridges Science, Quality, and Enterprise-wide Collaboration.

We support the implementation and optimization of instrument lifecycle management frameworks, providing both project-based and operational support, ensuring data integrity through robust processes, user management, and security concepts. Our services encompass user training, periodic reviews and audit support (internal and external). We also guide system decommissioning and data archiving in compliance with retention policies.

Our interdisciplinary experts serve as a reliable interface between IT, OT, CSV & QA, laboratory staff, business stakeholders and external partners, ensuring structured communication, shared understanding and effective collaboration.

With wega’s specialized Lab IT Support, your laboratory is well positioned for enhanced operational efficiency, regulatory assurance and long-term digital sustainability.

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Knowledge Base

Article

The IT Odyssey of a Lab Head

It all began with a seemingly straightforward request: “We need to validate a new quality control analytical method for DNA analysis.” Dr. D., the Lab Head, immediately thought of the DNA-Saur, an instrument stored in the basement since a previous proof-of-concept initiative. At that time, only high-level requirements had been defined, and initial steps were taken to explore the experimental setup.

Article